Find quick answers to all your Shanco product questions
How do I install drivers for my Shanco thermal printer ?
You Can Download the latest drivers from the Shanco driver download page and follow the setup Instruction provided.
What’s the warranty period for Shanco thermal printers?
Shanco thermal printers come with a standard RTB one-year warranty, with options for extended coverage available.
How should I clean and maintain my Shanco thermal printer?
Regularly clean the print head and rollers to ensure optimal print quality. Refer to the product manual for detailed maintenance steps.
Where can I purchase replacement parts or accessories for my Shanco thermal printer?
Replacement parts and accessories can be purchased through our website or from authorized Shanco distributors.
Is technical support available if I encounter an issue with my thermal printer?
Yes, Shanco’s Helpdesk offers dedicated support to assist with any technical issues you may experience.
How can I reach Shanco customer support?
You can contact Shanco customer support through the Helpdesk page or by calling our support number at +91 75 410 410 75.
What industries use Shanco thermal printers?
Shanco thermal printers are widely used in Retail, Hospitality, Healthcare, and Food Service industries, providing reliable POS printing solutions.
Does Shanco offer bulk purchasing options for thermal printers?
Yes, Shanco offers discounts for bulk purchases. Contact our sales team for more information on business pricing.
Are Shanco thermal printers compatible with various operating systems?
Yes, Shanco thermal printers support Windows and Android operating systems. Check your model’s specs for compatibility.
How can I find more information on Shanco’s latest Thermal printer models?
Visit our Products page on the Shanco website for detailed information on our latest thermal printer models, specifications, and features. You can also contact our sales team for personalized guidance on choosing the right model for your business.